Inside Figma's $1BN ARR Revenue Machine | Why We Do Not Have Customer Success or SDRs | Why I Do Not Believe in Sales Quotas with Shaunt Voskanian

Shaunt Voskanian is the CRO @ Figma, where he has scaled the sales machine to over $1BN in ARR and over 400 people. Prior to Figma, Shaunt was Senior VP of Global Sales at Datadog where he scaled the revenue org to $1BN in ARR.

In Today's Show We Discuss:

• Are Great Sales Leaders Born or Trained?

• In a world of PLG, is sales less important than ever?

• Why does Shaunt not believe in traditional customer success teams?

• Does the role of the SDR survive in two years' time?

• When is the right time for sales to intercept in a PLG motion?

• How to Set Sales Quotas in a PLG AI Sales World?

• How has what you look for in sales hires changed over time?

• How do you judge sales performance if not on quota?

• Outdated sales tactic, What Role Dies, Best Sales AI Tool