Klarna CEO: SaaS is Dead: Why Systems of Record Will Die in an Agentic World & From 7,000 to 3,000 - We Need Less People Than Ever

Sebastian Siemiatkowski is the co-founder and CEO of Klarna, the global digital bank with over 114 million global active users and 3.4 million transactions per day. Seb is one of the leading public company CEOs pushing the boundaries of AI.

In Today's Show We Discuss:

• The Real Threat to SaaS is The Switching Cost Coming Down

• What revenue multiple will software companies trade at in the future?

• Why you need to build your own customer service AI to win

• Klarna has two times the customer base of Revolut. They will beat Revolut

• How I lost a billion dollars not investing in Nubank

• Why Nubank are more likely to win the US than Revolut?

• We used to be 6,000 people. Now we are just 3,000

• When is a high valuation too high and can be dangerous?

• How we got Sequoia to invest and Michael Moritz to join the board

• If you are an investor today that is not building then you're at a fundamental disadvantage

• I have changed my mind on the adoption cycle...