20Product: Enterprises are not Adopting AI Yet, When Will AI Break Into Enterprise, What are the Blockers, What Do Enterprises Need from AI & Why Services Companies Will Win in the Next 10 Years of AI Implementation with Howie Liu, Founder & CEO @ Airtable

Howie Liu is the Founder and CEO @ Airtable, the fastest way to build apps for your business. To date, Howie has raised over $1BN with Airtable with the last round valuing the company at $11BN and an investor base including Benchmark, Thrive, Caffeinated, Greenoaks and Coatue to name a few.

In Todays Episode with Howie Liu We Discuss:

1. Scaling into Enterprise:

• What are the single biggest challenges when moving from PLG to enterprise?

• Why does Howie believe you have only truly hit enterprise when you sign $1M contracts?

• How long did it take for Airtable to sign their first $1M ARR contract?

• How can founders know when is the right time to scale into enterprise?

• How does the product need to change with the scaling?

2. Enterprises: Do They Really Love AI:

• Why does Howie believe that enterprises are not jumping on AI yet?

• When does enterprise interest turn into enterprise buying and purchasing?

• What are the single biggest barriers to enterprises buying AI solutions today?

• Post-purchase, what are the biggest implementation challenges for enterprises with AI?

3. The Changing Sales Process:

• Are we seeing the bundling of tools within large enterprises today?

• Which categories and vendors are most vulnerable? Which will survive the cuts?

• What do vendors need to do to prove to CFOs that they need to remain in their budget?

• How has the customer success process changed over the last year with tightening budgets?

4. Howie Liu: AMA:

• Airtable famously got Benchmark to lead their Series C, how did this come to be when they famously always only do Series A?

• Why does Howie believe that it is total BS to suggest post-PMF, everything is good?

• What does Howie know now that he wishes he had known when he started Airtable?